Introducing a new provider resource experience that simplifies getting you the information you need, when you need it. You’re invited to visit an early release of our new site; try it out at Your feedback is appreciated as we work to complete the experience.

Physical Medicine Management


On December 4, 2023, Highmark transitioned utilization management (UM) of outpatient physical medicine services — physical therapy, occupational therapy, and manipulation services — from Tivity® to Helion Arc.

For more information, read our Special Bulletin and Frequently Asked Questions.


Reference Materials


Instructional Videos

Click the links below to view the videos. If you experience an issue, please refresh your browser. If the issue persists, contact



Authorization Requirements

For additional information and resources on submitting authorizationsCLICK HERE.


Last updated on 2/22/2024 9:26:04 AM


To Top