Watch for Updates to Highmark’s List of Procedures Requiring Authorization
During the year, Highmark adjusts the List of Procedures and Durable Medical Equipment (DME) Requiring Authorization. For information regarding authorizations required for a member’s specific benefit plan, providers may:
- Call the number on the back of the member’s card,
- Check the member’s eligibility and benefits via NaviNet, or
- Search BlueExchange through the provider’s local provider portal.
These changes are announced in the form of Special eBulletins that are posted on Highmark’s Provider Resource Center (PRC).
To view the List of Procedures/DME Requiring Authorization, click Requiring Authorization in the gray bar near the top of the PRC homepage.
Please note that the Highmark member must be eligible on the date of service and the service must be a covered benefit for Highmark to pay the claim.
You may use NaviNet® or the applicable HIPAA electronic transactions to:
- Check member benefits and eligibility
- Verify if an authorization is needed
- Obtain authorization for services
If you are not signed up for NaviNet or do not have access to the HIPAA electronic transactions, please call Clinical Services to obtain an authorization for services:
Pennsylvania Contact Information for Providers