Medicare Advantage News:

Highmark Helping Members Choose PCPs

For all patients, maintaining a relationship with a PCP is vital to ensure that their overall care is being managed properly. Having a PCP is especially important for older adult patients, who see multiple doctors frequently to receive care for specific, yet often interrelated conditions.

That is why in December, Highmark is reaching out to our Medicare Advantage members to stress the importance of choosing a PCP who can ensure they are receiving regular health screenings, the Medicare-approved Annual Wellness Visit, and other important services.

We're mailing letters to our Medicare Advantage members who have no PCP on file with us, or who didn't designate a PCP during the recent annual open enrollment period. We're also sending letters to our Medicare Advantage members who have a PCP of record, but who frequently see other physicians, asking these members to clarify which doctor is their PCP.

We'll continue to expand this outreach effort — which also invites members to call Highmark for help in finding and choosing a PCP — to include members in all of our Medicare Advantage products. So please be aware that Highmark Medicare Advantage members may be contacting your practice to schedule an appointment and establish a PCP-patient relationship in the coming weeks.

We thank you for the quality care you provide to all of our members, including those who are enrolled in a Highmark Medicare Advantage plan.

 

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