Health Wire: Health Care in the Palm of Your Hand

Highmark has launched Health Wire — a free, secure mobile messaging service for our members. Health Wire provides members who opt-in with wellness reminders and cost-focused tips via their smartphones. Members can gain a better understanding of their Highmark benefits, learn how to make more cost-effective health care choices, and may see improved health results.

Health Wire allows members to engage with valuable content at critical moments. Members who are more engaged can better manage their health care.

Health Wire Messages

After opting in to the service, Highmark members receive a text message with a direct link to their Health Wire. It will not contain any personal health information.

Members receive messages on three topics:

  • Administrative — electronic Explanation of Benefits statements (eEOB), Digital ID card
  • Preventive care — annual preventive exam or important screenings information and reminders
  • Benefits education — health care terms, lower-cost options (urgent care, independent labs, generic drugs, mail order Rx)

Members may also receive information about available discounts, finding the right doctor, setting a goal with a health coach, suggestions on where to go for high-quality and cost-efficient care, and other messages to assist in living a healthy life.

As an important participant in your patients’ health, we encourage you to talk with them about the many resources available to them through Health Wire.

 

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