Highmark is Moving to a New Provider Portal

Availity logoAs announced in Provider News last month, Highmark will be replacing its existing provider portal NaviNet® with Availity® Essentials.

Availity will offer both live and on-demand training to providers. Training dates and information will be posted on the Provider Resource Center when available. You also can ensure you receive information on training updates when you sign up for our eSubscribe list .

The transition to Availity will occur in stages. Here’s the scheduled timeline:

  1. August and September 2023:
    Highmark will engage a pilot group of providers to ensure a seamless transition.

  2. October 22, 2023:
    Providers who currently use Availity for other payers will see Highmark as an option in the states where they are contracted.

  3. February 5, 2024:
    Availity will be available for all Highmark providers.

  4. March – June 2024:
    Highmark will retire its use of NaviNet® and HEALTHeNET (NY).

(Note: Highmark Wholecare and Highmark Health Options will not transition to Availity; providers should continue to use their current portals for transactions related to these plans.)


 

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